We are LumenSoft, a remote-first company building tools used by thousands of teams worldwide. Our operations team is growing and we need a Lead Business Analyst to help us reach the next level. You will work alongside a senior team with high standards and a strong culture.
What You'll Do:
- Identify bottlenecks and implement scalable process improvements
- Document processes and ensure knowledge is shared across teams
- Facilitate agile ceremonies and keep teams aligned on priorities
- Coordinate with vendors, partners, and external stakeholders
- Build dashboards and reporting systems to track operational KPIs
- Manage cross-functional project delivery from planning to completion
- Support resource planning and capacity management initiatives
What We're Looking For:
- Experience leading and growing high-performing teams
- Deep expertise in your domain with a broad technical perspective
- Strong organizational and cross-functional collaboration skills
- 7+ years of progressive experience in your field
What We Offer:
- Company-wide team retreats twice per year
- Flexible hours — we trust you to manage your time
- Home office setup stipend ($500-$1,000)
- Parental leave and family-friendly policies
- Fully remote — work from anywhere in the world
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.