FusionStack is a fast-growing technology company building sales tools for modern teams. We are fully distributed and passionate about solving hard problems at scale. As a Staff Customer Success Manager, you will play a key role in shaping our culture from anywhere in the world.
What You'll Do:
- Identify customer needs and align solutions to their goals
- Develop and deliver compelling product demos to potential clients
- Collaborate with customer success on seamless handoffs post-sale
- Provide market feedback to product and marketing teams
- Maintain accurate records of all sales activities in Salesforce
- Build and maintain a healthy sales pipeline using CRM tools
What We're Looking For:
- Recognized expertise that spans multiple teams or domains
- 8+ years of experience with increasing scope and impact
- Exceptional mentorship and organizational leadership skills
- History of influencing technical or product strategy at scale
What We Offer:
- Parental leave and family-friendly policies
- Annual learning and development budget ($1,500+)
- Company-wide team retreats twice per year
- Fully remote — work from anywhere in the world
- Home office setup stipend ($500-$1,000)
To apply, send your resume and a short note about why you are excited about this role. We review every application and respond within 5 business days.